ASUSEAN1 Posted March 28, 2007 Share Posted March 28, 2007 "Dear MYA SARAY Customer Your replacement down tube was shipped today. Should you have more questions please do not hesitate to contact us. Thank you MYA SARAY Support Team"mya saray rocks. they have replaced my down stem for the second time free of charge. i am sure it will be here within the next two days, just like last time. Link to comment Share on other sites More sharing options...
Twang Posted March 28, 2007 Share Posted March 28, 2007 Amen. Link to comment Share on other sites More sharing options...
kornkitten42 Posted March 28, 2007 Share Posted March 28, 2007 my stem broke, right where it seals to the body of the hookah. Do you think ihave a chance at having them replace it? Link to comment Share on other sites More sharing options...
BravoKilo Posted March 28, 2007 Share Posted March 28, 2007 Sean,Did you initially purchase yours through Mya Saray directly, or through a dealer??I'm looking to pick up a 2-hose Mya Acrylic and am debating going directly through them or through MNHookah. It'd be cheaper through MNHookah but I'm not sure if I'd be entitled to the same customer support/warranty if I didnt buy direct through them... can anybody comment?? Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted March 28, 2007 Author Share Posted March 28, 2007 QUOTE (BravoKilo @ Mar 28 2007, 03:26 AM) <{POST_SNAPBACK}>Sean,Did you initially purchase yours through Mya Saray directly, or through a dealer??I'm looking to pick up a 2-hose Mya Acrylic and am debating going directly through them or through MNHookah. It'd be cheaper through MNHookah but I'm not sure if I'd be entitled to the same customer support/warranty if I didnt buy direct through them... can anybody comment??it doesn't matter where you get it. just send them a pic and usually they will help you out. the mya acrylics are durable hookahs. I have had my hookah for a couple years, it is my everyday hookah and I occasionally bring it for a mountain smoke so it takes a lot of abuse. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted March 28, 2007 Author Share Posted March 28, 2007 QUOTE (kornkitten42 @ Mar 28 2007, 03:22 AM) <{POST_SNAPBACK}>my stem broke, right where it seals to the body of the hookah. Do you think ihave a chance at having them replace it?idk its worth a try. take a picture and send it to the customer service. their email is custserv@myasaray.comleave your address and tell them you are a part of the forum. they like to take care of us.. Link to comment Share on other sites More sharing options...
MrBubbler Posted March 28, 2007 Share Posted March 28, 2007 do they have a promotional code? my acrylic base finally died after almost 4 years Link to comment Share on other sites More sharing options...
ghostofdavid Posted March 28, 2007 Share Posted March 28, 2007 They do have a forum discount. Link to comment Share on other sites More sharing options...
Wonder Boy Posted March 28, 2007 Share Posted March 28, 2007 I bought my hookah directly from the Mya store in Sterling, VA, and they were really great. They asked whether I was a member of HookahForum before I even thought to ask about a discount. The sales person even took out every peice of the hookah and put it together to illustrate how they worked, since I mixed and match the base/stem. Very friendly, helpful, and they gave me a great deal.Highly recommend ordering from Mya Saray! Link to comment Share on other sites More sharing options...
Scarecrow Posted March 28, 2007 Share Posted March 28, 2007 I just sent them a whole pile of rusty hoses. My dad smoked so much out of his when I picked it up a whole pile of rust just fell out. They said they would replace them so I guess I will just have to wait. Link to comment Share on other sites More sharing options...
Allia22 Posted March 28, 2007 Share Posted March 28, 2007 ...I think I'm going to clean my hoses out tonight... Link to comment Share on other sites More sharing options...
MrBubbler Posted March 28, 2007 Share Posted March 28, 2007 QUOTE (ghostofdavid @ Mar 28 2007, 01:59 PM) <{POST_SNAPBACK}>They do have a forum discount.the one located under all the other discounts no longer works, ive searched and came up dry on finding another one. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted March 28, 2007 Author Share Posted March 28, 2007 mya is never going to send me stuff again after they read this one. Link to comment Share on other sites More sharing options...
aldonb1 Posted March 30, 2007 Share Posted March 30, 2007 sigh the threads on the stem that connects to the "bowl holder" and the "hose connection dealie" are shot. it wont screw on anymore NOOOOOOOOooooooooooooooooooooooo. its a mya bohemian Link to comment Share on other sites More sharing options...
Allia22 Posted March 30, 2007 Share Posted March 30, 2007 QUOTE (aldonb1 @ Mar 29 2007, 09:55 PM) <{POST_SNAPBACK}>sigh the threads on the stem that connects to the "bowl holder" and the "hose connection dealie" are shot. it wont screw on anymore NOOOOOOOOooooooooooooooooooooooo. its a mya bohemianThat sucks... Worst comes to worst you can always buy just a new stem. Link to comment Share on other sites More sharing options...
ASUSEAN1 Posted April 3, 2007 Author Share Posted April 3, 2007 the email was sent out the 27t. it is now april 3rd with no signs of my downstem.. kind of disappointed Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now