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For the past few days i try to order but when it makes you sign in, that page doesnt work so I can't get to the next step of paying so then I have to order from a different site!! and i prefer to order from you guys
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also I have a Q about something. That taqseem website. guys how do you buy someting from that site?!? I want this sweet ass hookah but i dont know how to buy it. someone tell me
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I sometimes have that problem. I just wait an hour or two and the site is working properly again. I just made an order on monday i believe but for some reason the shipping section didn't come up when I was finishing my order. I got the standard emails form them saying thanks and my order is in process but i really dont exacly know what the shipping will be or when. Odd
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I tried setting up a mock order so I could find out how much it would cost to get a hookah. Every time it gets to the shipping section it says that theres an error and it cant calculate the cost and I should contact them.
Is that normal, or is that just a canada thing (since canada falls into that grey with the tobacco taxes and all that)
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QUOTE (L @ May 18 2007, 12:53 AM) <{POST_SNAPBACK}>
I tried setting up a mock order so I could find out how much it would cost to get a hookah. Every time it gets to the shipping section it says that theres an error and it cant calculate the cost and I should contact them.
Is that normal, or is that just a canada thing (since canada falls into that grey with the tobacco taxes and all that)



I had that happen to me today as well.
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QUOTE (GordonMac @ May 17 2007, 10:31 PM) <{POST_SNAPBACK}>
also I have a Q about something. That taqseem website. guys how do you buy someting from that site?!? I want this sweet ass hookah but i dont know how to buy it. someone tell me



Just contact Taqseem directly... most likely you'll deal with kelly who is nice smile.gif
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Well i got an e-mail today from tarik saying they are out of SB Peach. This took them a week to realize? I placed this order last tuesday. I understand the shipping isses they have been having, but its kind of a let down. This is the second time they have been out of stock and slow to respond. Seems i will have to wait another week till they get my things in stock. By the time i get the stuff it would be about 3 weeks from the time i orderd it to get to my door.
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QUOTE (mushrat @ May 23 2007, 03:33 AM) <{POST_SNAPBACK}>
I see a meltdown in progress....



I agree here. I love the guys at MN but I have not ordered any new tobacco from anyone in over 4 months. Maybe I should stop stocking up a few kilos worth.


But what happened? I have been MIA for about 3 weeks and I come back to people using spin offs on their screen names and companies who were excellent having issues.
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QUOTE (kornkitten42 @ May 23 2007, 10:41 AM) <{POST_SNAPBACK}>
no problems here, just placed a mock order (will be placing the real one on friday) all went well............


I believe it only affects International Orders Korn sad.gif

I am led to believe that usps have fannied around with there shipping prices and this
has had an effect.

I was looking around another shisha site and they had the exact same problem.

So it's not localized to MNH.

JD
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Johnny you are right, USPS used to just do weight to determine package shipping costs, now they take weight and size into account. Wonder what they are gonna do with all those automated machines at the post office??
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jd- yeah the usps has updated to that system in the us as well. They have increased prices on their box sizes as well as poundage. they figured they were losing to much money i guess...it really is lame since shipping for me has gone up a couple of bux a well.

i completely understand your point
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HookahForum Members,

All sites which deal with USPS international shipments are down....They have a new system by which they go by...but they have not yet put out a program of sort as an update to the software. So many online retailers are unable to automatically have a checkout.

BUT

You could call them or e-mail them directly so that you can place your order.....there is no problem in doing something the old fashion way as it still works.

Our international shipping is down as well, and quite honestly, we have contacted MNH to see maybe if we could figure this out together....after calling and e-mailing USPS they basically gave us the run around until they finally told me that they havent yet released an update.

So please bear with the online retailers. There is usually always an explanation.

-Mahir
Nazar Hookah
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MN...if the site problems you are having are at all related to backend stuff, I'm still willing to help, if you need it.
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Yes we are having international shipping issues on our site, As with many other vendors using usps.com. This is due to the new postal rate increases and the fact that they take measurements for the box as well as weight to determine the price.

We are trying to fix this issue , so please international customers be patient. If you would like to order you can give us a call or email me personally at tarik@mnhookah.com .

Thank you everyone ,and sorry to some of you who have been having trouble with our service lately .

Tarik
MN Hookah
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Geeeee....the USPS screwed up?! No way! They raised rates and radically changed the methodology by which they determine rates and then they didn't update software for their customers? No way. I won't believe it.

Im lying! It makes perfect sense.
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