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HookahCompany

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About HookahCompany

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    Bey - Low Lord of the Hose.

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    http://www.hookahcompany.com
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  1. QUOTE (rez @ Mar 9 2007, 11:19 PM) ordered some goodies a few days ago (small phunnel bowl, and a layalina sampler pack): first i couldnt get them to answer their phones for a day. now they said that their shipping computers went down and they cant ship anything out for a couple days until it is back up. i know it is just my bad luck but still makes me a little mad. Rez, Sorry about the inconvenience. Ever since we had a power surge last Friday, we've been having a little bit of difficulty getting our FedEx server back and going. Normally, we ship out domestic orders same day. H
  2. QUOTE (cymptom @ Feb 21 2007, 04:53 AM) Mr. Jordan, Speaking of Fusion, would you be willing/able to comment on whether or not we might be seeing 50g or 100g packages of Fusion tobacco in the near future? Hi Crymptom, Here is a better answer to your question. Fusion is planning to do 50 grams, however they are not in production yet. A rough estimate of when you can expect to see them on our website is approximately 6 months. Let me know if you have any other questions. Best Regards, Matt Jordan Webmaster Hookah Company 877.NARGILE www.hookahcompany.com
  3. QUOTE (MrBubbler @ Feb 23 2007, 07:55 PM) thanks for the fast order of fusion! do you guys by chance have an actual store? Hi MrBubbler, Thanks for your fusion order! We are not licensed as a retail store in our city, but we do have a warehouse where you can pick up orders if you live close by. Give us a call if you need directions. Our direct office line is 760-479-1471. Best Regards, Matt Jordan Webmaster Hookah Company 877.NARGILE www.hookahcompany.com
  4. QUOTE (cymptom @ Feb 21 2007, 04:53 AM) Mr. Jordan, Speaking of Fusion, would you be willing/able to comment on whether or not we might be seeing 50g or 100g packages of Fusion tobacco in the near future? Hi Crymptom, That is a good question. To my knowledge, there won't be any new shipments of the smaller sizes in the near future. I'll find out whether or not there are any plans to develop them and get back to you. Best Regards, Matt Jordan Webmaster Hookah Company 877.NARGILE www.hookahcompany.com
  5. QUOTE (Johnny_D @ Feb 20 2007, 12:20 PM) If I order international - can you guarantee a date you will ship by? I am moving soon and if it takes weeks to ship it could be an issue. JD Hi JD, Just as long as you order by Wednesday night, it will be shipped out by Thursday. Thanks for your business. Best Regards, Matt Jordan Webmaster Hookah Company 1.877.NARGILE www.hookahcompany.com
  6. To Hookah Forum Members, Hookahcompany.com is a business like most others that is ran Monday through Friday and not on the weekends. During the weekdays, we have an employee who has the sole responsibility of answering emails. You can expect to always get a response within 24 hours if you send us an email during the week. If you send an email to us on the weekend, you can expect to hear back from us on Monday. We ship once a week through the United States Postal Service to international customers. We ship international packages through USPS and not by FedEx, because it allows us to offer mu
  7. To HubblyBubbly and other Forum Members, Our website was temporarily down yesterday. Our hosting company had a RAID that failed and unfortunately it took them a full day to fix the problem. We are up and running again today. We really appreciate our customers and apologize for any inconvenience. If there are any other questions, please let me know. Matt Jordan, Webmaster Hookah Company 1.866.NARGILE www.hookahcompany.com matt@hookahcompany.com
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