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mushrat

Hookahcompany.com Reviews

100 posts in this topic
Love Hookah Company

Ordered My 35'' Blue caravan on sunday It was at my door wednesday morning!!!

Packaged perfectly and always polite!!!!!!!

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I emailed HC Thursday at around 1 AM asking if they happened to have any tangiers blueberry or blambelberry in stock. I got a email back from George at 11 saying they did and if I ordered by 1 he could get it to me tommorow with fedex ground. So I called him back and ordered and he got it to be in less then 24 hours!

10/10

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Ordered a KM Hafa from these guys on Saturday night. Order was processed and shipped out late Monday and arrived here on Friday by noon. Everything was packaged very well and all was in great shape. Nothing was missing and the the hookah is air tight and hose also. No complaints at all. 10/10.

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Ordered 3/1
Shipped 3/3
Delivered 3/4

Ordered a Medium Phunnel in Black/Antique Blue and 250g of Fusion Cactus Pear. Arrived extremely quickly and packaged very well. Again, another great order with HC. Love living close to them, one day shipping

another 10/10

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I've dealt with hookahcompany on several occasions and the service and prices were top notch! Top recommendation for all hookah/shisha related stuff. Outstanding service, great to deal with every time! Edited by ApoC

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great people just have to show some love they got my order processed and shipped in one day and were super helpful and answered all of my questions. if your gonna be ordering anything soon i recommend them or hookah-shisha.com both are great companies

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don't mean to jump on you but this goes in the vendor reviews section =)
wrongforu.gif and that's cause i wanted to use it laugh.gif

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QUOTE (mushrat @ Apr 11 2008, 02:54 PM) <{POST_SNAPBACK}>
actually, for what little you wrote, and the pain in the arse it is going to be to edit, trim, and merge...could you perhaps juct cut and paste it? huh.gif


http://www.hookahforum.com/index.php?showtopic=6350



if i knew how i would, if you are able to just flat out delete the whole thread i dont care i can just slap up a response in a hookahcompany that has already been started. whatever is easiest for you

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Ordered a kilo of the coconut coals, small phunnels and some 50gs to sample flavors. Right after I ordered I got an email confirming my order. Two days later I hadnt got a tracking number, so i I checked my email and I got an email saying that the phunnel was out in the color I ordered, so I called them up with the number they gave me in the email, and they were very nice, and told me what other colors I could have. It shipped out that day and was here 4 days later (i live in Indiana) and overall it was a great experience. They have great prices and if a problem arises, they alert you to let you know.

Overall 10/10 will most def. be buying from them again.

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I have ordered many things from these guys ...

Just to name some stuff:

KM Tri-Metal
Multiple orders of tangiers shisha,
Blue/black phunnel bowl

Order always ships out within 24 hours of purchase, and since I am in the east coast it takes 4-5 days to get from fedex. Everything always arrives in mint condition. The tri-metal came in and the vase was wobbly so i called them and told them, no questions asked they shipped me a new one instantly and told me to keep the wobbly one as a back up, got here in 4 days.

These guys have always been good to me

A+, keep it up guys.

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I ordered a hookah and various 50 gram packages of shisha from hookah-company. They forgot a package of fusion blueberry and there was a small hole in the stem of the hookah. So I call them to get my hookah repaired and get the shisha I ordered. They lady on the phone said they would send me something extra with my stem and shisha. They paid to ship the stem back ground shipping of course so I had to wait more then 2 weeks to get my stem back and they FORGOT to send me the shisha again. I called back and they said they had no note of the missing shisha, whatever. They reimbursed me for the shisha. I will never order from hookah company again.

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Bought 750g of Al-Fahkar, CoCo coals, and new grommets from Hookah-Company last week. Shipped out next day, only two day delivery from Southern California to Bay Area, CA via FedEx ground. Good shipping, good prices, good selection.

I give them an A grade good.gif

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I really wanted an authentic small Tangiers phunnel bowl but everybody was sold out. So after reading a bunch on the forum I decided to try out the small Chinese from Hookah Company. I also ordered a bunch of shisha that I read good reviews about and the coconut coals. Here's the list:

Small Chinese phunnel
Natural Coconut Hookah Coals
Nakhla 50g - Sweet Melon, Double Apple, Mango, Peach, Mint, Orange
Fusion 50g - Cactus Pear, Mango Raspberry, Mango
Al Amir 50g - Mango

Also got the 50g Fusion Guava for free for ordering over $40

Ordered on a Thursday and received the next Thursday via FedEx...excellent packing, lots of foam.

And guess what? They upgraded the Al Amir 50g Mango to a 250g tub of Exotic Mango! And they threw in an awesome Hookah Company magnet!

I'd call that excellent customer service! Grade A top notch quality!

Would not hesitate to order from them again!

Thanks Hookah Company wink.gif

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If any of you have questions about us or our merchandise. I check the forum once a week, feel free to ask.

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Hey man, is there any way to mix and match bases on your hookahs? I've really wanted to purchase one from you guys but the base on the one I want looks really cheap. Thanks in advance.

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We typically do not but if it is possible for me to make it happen, I will. What hookah model and base do you want for it?

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Is there a number I could call at you directly for this? Thanks a lot.

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ordered 3 replacement vases. i didn't realize they had new ultimate hoses in stock so i called in after the weekend and they added the hose. no problems.

vases came. package said coupons were in the package but i couldnt find them. the crystal vase had some silver peeling when i got it which was kind of sad however it was packaged perfect with lots of bubble wrap and peanuts.

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Hahah Thanks took care of that two weeks ago.

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yeah I ordered from them today, it's "hookah forum", and you get 15% discount

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Got another order from HC yesterday morning. I had to grab some of that clearance Nakhla they have up for grabs. smile.gif

As usual, quick shipping. Everything was perfect. One more great experience from George and the guys down at HC.

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